Shipping policy

TORVEGO Shipping Policy

Thank you for shopping with TORVEGO!

We are committed to delivering your order safely and as quickly as possible.

Processing Time

Orders are typically processed within 1–3 business days after payment has been confirmed.

Please note that processing times may be slightly longer during holidays or promotional periods.

Shipping Time

Estimated delivery time:

* United States: 7–15 business days
* Canada: 7–15 business days
* Australia: 7–15 business days
* United Kingdom: 7–15 business days
* Europe: 7–18 business days

Delivery times may vary depending on customs clearance, weather conditions, and local courier services.

Shipping Fee

We currently offer Free Shipping on all orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Tracking information may take 2–5 business days to update after shipment.

Incorrect Address

Please ensure your shipping address is correct before placing your order.

We are not responsible for delays or losses caused by incorrect or incomplete shipping information provided by the customer.

Customs & Import Duties

International orders may be subject to customs duties or import taxes imposed by the destination country.

These charges are the responsibility of the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us at:

hello.torvego@gmail.com

We will work with the shipping carrier to help resolve the issue as quickly as possible.